FAQs

Answer & Questions

How does Dropme ensure my safety?

Safety is a priority at Dropme. All drivers undergo background checks, and riders and drivers can rate each other to maintain accountability.
Is my personal information secure with Dropme?

Yes, Dropme uses industry-standard encryption to protect your personal and payment information.
Can I report an issue or file a complaint?

Absolutely. Use the "Contact Us" section on the app or website to report any issues, and our support team will assist you promptly.
Does Dropme track my location?

Dropme tracks your location during the ride to improve navigation and ensure safety. Location data is not stored after your trip ends.
Can I delete my account?

Yes, you can delete your account by contacting our support team. Your data will be permanently removed in compliance with our Privacy Policy.